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What is the problem...

I was just on the reaction innovations website to restock on the W.W.Hooks, and I discover that they are discriminating against Arizona. Arizona isn't in their list of states ont he checkout out form, and "Other" doesn't work.
Bob
Oct 10
2004
Instead of asking us why don't you ask them?

WW

go-bassn
Oct 10
On a sunday afternoon? I did think it was interesting though when I noticed they had an Arizona phone number. Oh, and I did ask them via e-mail... Hopefully they will answer. Of course I looked for some of their resellers, and I found www.TackleWarehouse.com had the hooks at a good price. Bob
Oct 10
Make sure you post the answer if you get one. My curiosity has been aroused. Guam, Virgin Islands and not Arizona? Something doesn't seem right. Coincidence that they're located in the state that's missing? Are they not equipped to collect and forward sales tax? Although that doesn't sound right. Hmmmm. Marty
Oct 11
I thought about the sales tax item. Bob
Oct 11
I actually got a call from the guy with Reaction Innovations a few minutes ago. He said, "I got your nasty ass e-mail. I'm not going to fill out sales tax forms for guys who just buy a couple bags of baits." He went on to say that, "That's why they have dealers." I tried to explain that I had tried to buy the stuff I wanted from the local dealer who actually does sell some Reaction Innovations stuff, but who after multiple requests has refused to stock the W.W.Hooks. He responded that I could buy his stuff or not and hung up on me.

Wow! I guess for drop shotting I'll have to use the Standup Hook by Daiichi from now on. Not sure what I will do for a wacky worm hook. Any suggestions?

P.S. Anybody who can should get a copy of the latest AZOD magazine. I now feel really bad that I wrote an article for them on stick worms and wacky worming that features the W.W.Hook. Oh, well. I still feel the W.W.Hook is a decent product, but as the guy who called me said. I can buy his products or not. I had found another on-line source, but now I really feel sick about using this product.

Bob La Londe

Bob
Oct 11
Geez Bob, what did you write in that email to set him off like that? Hee hee... -Jim Jr. http://www.teamhornerfishing.com jamesjhorner
Oct 11
I asked him why he was discriminating against Arizona. I guess it is a sore subject to him to have to fill out his monthly sales tax reports and send them in so he refuses to do so. I suppose my e-mail could have been worded more tactfully. As an Arizona business man myself I have my own axe to grind with the Arizona Department of Revenue, but there was no need to have him take out his frustrations on me. Hmmm..... Maybe I could yell at every one of my repeat customers because I have to pay taxes when they put money in my pocket. LOL.

If he hadn't hung up on me I would have pointed out that he might able to request to only report sales taxes quarterly. Some businesses are allowed that privilege. I never looked into it myself, but I have heard that it is possible.

Bob La Londe www.YumaBassMan.com

Bob
Oct 11
That's terrible that he acted like that. I don't know how guys like that stay in business. I know I won't consider the use of his products now as a result of his complete lack of professionalism. -Jim Jr. http://www.teamhornerfishing.com jamesjhorner
Oct 11
I will still use the W.W.Hooks until I run out of the order enroute through Tackle Warehouse, but I will definitely look for an alternative hook. Maybe get some bait holders and tie my own mono weedguards. I caught a lot of fish using a bait holder for wacky worming before I discovered the W.W.Hook. As to their soft plastic line. I just don't have a lot of confidence in it so its no big loss. Although I have to be honest I know two guys who are very good sticks that swear by the Beaver Tail, and Wide Beaver.

As to you not using them, that is your choice. I won't cut off my nose to spite my face, but I sure won't promote him again.

The really funny thing is this is the second small soft plastics manufacturer that I have dealt with who threw a temper tantrum about negative feedback. Most of the big guys like Culprit have always been extremely responsive to feedback both negative and positive. (I have a bunch of Culprit plastic in my boat.)

Bob La Londe www.YumaBassMan.com

Bob
Oct 11
<snip> Henry
Oct 11
I couldn't take his snake-oil sales pitches anymore either Henry, that's why I killfiled the old boy. Kind of the equivalent of Usenet Homicide hehehe. As for using his junk, lol.

This Reaction Innovations character is different from Rodney though; Whereas Old Rod yells at everyone that doesn't use his snake-oil or buy into his gadgets (does anyone?), this fella let loose on a guy that was already a customer & user of his goods.

My guess is this - the guy that Bob made contact with was not the owner, just a grunt employee. That would explain his lack of motivation & courtesy. I'd bet, in fact, that RI's owner would like to hear about the way Bob was treated.

Warren

go-bassn
Oct 12
   

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