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Maui Jim Sunglasses

A lot of us here are always fighting to find the best sunglasses for clarity when fishing. We want to cut the glare and see into the water very well. I have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a pair of my Maui Jim's got left on the front deck of the boat while we were fishing. When I put them back on a temple fell off. It may have been a defect or it may have gotten damaged laying on the deck of the boat. I set them out of the way on the deck. When I picked them up later one of the lenses had gotten smashed.

I was not surprised that they had gotten broken under the circumstances. I was disappointed though since that pair of glasses had been a present from my wife for our anniversary. I contacted Maui Jim hoping they would help me out, AND THEY DID. I explained that the damage was not anything I considered to be warranted, but that they were a gift from my wife.

For $8.95 for return shipping I sent them my glasses, and they sent me a new pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote good will with their company, but I was very impressed. I doubt I would have replaced them if I were in their shoes.

Bob La Londe www.YumaBassMan.com

Bob
Oct 20
2004
Bob,

That is awesome, I have heard companies giving significant discounts, but never just paying for shipping to send yours in and getting a new pair, that is pretty sweet.

Chris

Chris
Oct 20
It's nice to hear good customer service stories like this. They sound like a first class company, but how about the glasses themselves. You said you had the Maui's and Costa's. How do you like either? What colors do you have? Seems I always am looking for a good pair of glasses, but never had the courage to spend the bigger money. Of course, I have never fished with a "good" pair of glasses either. Maybe they are the latest thing I can't live without...:)

Scott.... Chetek, WI

Scott
Oct 20
The Maui's I have are a lightly mirrored upper and lower with just smoked in the middle. They give good contrast, and they are excellent during the brightest part of the day. The Costas I have are vermilion, and they are slightly better during lower light periods. Bob
Oct 20
hey Bob That's not the first time I have heard of that kind of service from Maui Jim. A charter boat captain that I have fished with over the years told me a similar story this summer.

I use their glasses and have been lucky enough to have the same pair for 4 years. Hope I didnt jinx myself by writing that.

Steve

steve
Oct 20
Sounds like their policy is almost as good as the one at Walmart. Ronnie fishing.guide@about.com http://fishing.about.com rgarri7470
Oct 20
Hmmmm..... when I see Maui Jim's at Walmart that might be interesting to know LOL. (NOT) I buy my tackle at Sportsmen's Hide-A-Way. A locally owned independent shop. Walmart gets the eyeball once in a while, but only if I discover I am out of something late the night before a tournament. Then I only get what I need for the next day. I really do not like Walmart. The return policy may be ok, but the customer service on the front side is atrocious here in Yuma.

Bob La Londe www.YumaBassMan.com

Bob
Oct 20
Man the people in Wal Mart here are all on happy pills, friendliest bunch I have ever met alwaysfishking
Oct 20
Here, too. My wife is in there so much that when she walks in, it's like when Norm walks into Cheers! Henry
Oct 20
My wife has a sign hanging in the kitchen that reads... "If I'm not here, Check at Wal-Mart"

I've got one hanging over my den door that reads, "Marriage was made in Heaven, but so was thunder and lightning."

Charles
Oct 20
A friend has a sign at work that reads: "When I die, bury me at Wal-Mart. That way my wife will visit me." Henry
Oct 20
Vermillion, is that red? What do you use red sunglasses for Bob?

Warren

go-bassn
Oct 22
No, maybe I got the color wrong. If I had to describe it I'ld say it was somewhere between bronze and amber. It gives unbelievable contrast in low light circumstances over some of my other polarized glasses.

Bob La Londe www.YumaBassMan.com

Bob
Oct 22
   

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