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Garmin update

You may remember the problem I had with my GPS162 awhile back with the screen fading and then turning itself off. Well, Garmin sent it back to me about a week after they got it saying that nothing was found wrong with the unit. While they had it, they were nice enough to replaced the casing on the unit so when it came back, it looked as if it was brand new again!

Sunday was the second time I've been out fishing this year, and really the first time that I had a chance to play around with my GPS again. A couple of times, the unit just powered itself off, just as before. Kinda irratated me so I started playing around with it to see if I could make it do it again. (I had plenty of time to kill while I was waiting for Joe anyway...)

I knew it wasn't a battery problem like someone suggested before because I had just installed a new cranking battery in the boat. So, I discovered that playing around with the power cord, I could make it turn off! Damn, bad power cord. I guessed that I should have sent it in to Garmn along with the unit but didn't. So, when I got home I looked up a replacement cord from Garmin and shocked to see that they are $32.00!

Called Garmin this morning and spoke to a very nice guy that seemed concerned that I was still having problems. Even though this unit is out of warrenty now (by only 7 days), he's going to send a new power cord to me at no cost! He didn't even require me to pay the shipping fees, and if there's any still a problem after receivign the cord... Garmin will check the system again at no charge.

This is what I call Customer Support! WTG Garmin!

Charles
Mar 8
2005
That's good news Pro.I hope that thing can put YOU on some fish like your partner is catching. Bass_Mr.
Mar 8
Hey now... I put him on that one! (But he'll never admit it!) Charles
Mar 8
I'm just glad someone is catching something! I didn't get out this weekend as planned and it didn't even snow! I do have a new collection of SecretWeapons I am itching to use though.My wife thinks I am crazy sitting around playing with different blade configurations. Bass_Mr.
Mar 8
I hear ya about not getting out. I got out and caught some steelhead on Sunday, but all I can think about the Marina finishing up my boat, and getting out and sticking some bass. I literally cannot think of anything else, and the bass videos, books, and magazines are just not cutting it the 3rd time around :-)

Chris

Chris
Mar 8
Wish I could say the same about Autozone and my Optimax marine battery.

It died this year. I returned it March 3 and was told the 18 month free replacement expired. It was out by 3 days.

$150.00 battery and 3 days cost me $88.00 to replace.

I e-mailed Optimax and I will update when I find out if they will correct this.

BTW had I bought the battery in June it would have been on the last day of the warranty.

On Tue, 8 Mar 2005 10:07:26 -0600, "Charles B. Summers"

Richard
Mar 8
That's top notch. They also have a flat rate to repair or replace any out of warranty Garmin Unit. Bob
Mar 8
Didn't know that... Thanks Charles
Mar 8
Perhaps I need to send them my Etrex hand held unit. It keeps powering off even with new batteries or an external power source. I was about to junk it even though it is about a year old and get a Magellan. IMKen
Mar 8
That's one of the best reasons I could give for selling "all" of my Lowrance stuff. Way to go Charles. Jerry
Mar 8
Give them a call and see what they say, it can't hurt.

If you decide to junk it... junk it over here. I would at least try to clean the contacts where the battery is installed beforehand. A pencil eraser works fine for doing that.

Charles
Mar 8
All right! Thanks Jerry! Charles
Mar 9
I wouldn't do that to you Charles. Jerry
Mar 9
   

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