| I have both types as well. I don't have any problems with either of them. I know Randy has one and he sent it out for yearly maintenance and new
bearings and discovered the spool was bent. Maybe that's your problem and
you should send it back to Shimano. I got my 3 year old Quantum E600PT back from Zebco repair. They charged me
$35.00 (with shipping) to replace all the gears and bearings and lube it up
with hot sauce. I opened the box to find a brand new reel!!! You couldn't
wipe the smile off my face with a 2 by 4. I talked to the service tech before and after I sent it in about my issues
with the reel. He said after examining the reel that he was going to replace
the guts, not replace the reel. I guess he got the message that I was
unhappy and now that he treated the problem in this manner, I would actually
consider buying another Quantum baitcaster. That's the difference between good and poor customer service. Anyone have any reel or rod company customer service stories, either good or
bad, to share? Dave V "SHRED" <noone@nowhere.com> wrote in message |
